How to Use and Enable Disable QuickBooks Messenger?

Posted on the 04 July 2023 by Jony Holmes @ask0fficial

QuickBooks Messenger is a built-in feature in QuickBooks Desktop that allows users to communicate and collaborate within the software. While it can be a helpful tool for exchanging messages and discussing transactions, there may be times when you want to disable QuickBooks Messenger to minimize distractions or maintain privacy. This article will guide you through the process of Enable or Disable QuickBooks Messenger.

Enabling QuickBooks Messenger

By default, QuickBooks Messenger is enabled in QuickBooks Desktop.

However, if you have previously disabled it or want to ensure it is enabled, follow these steps:

ØLaunch QuickBooks Desktop on your computer.

ØFrom the top menu, click on "Edit" and select "Preferences."

ØIn the Preferences window, click on "General" on the left-hand side.

ØGo to the "My Preferences" tab.

ØCheck the box next to "Keep QuickBooks Messenger running in the background."

ØClick "OK" to save the changes.

QuickBooks Messenger will now be enabled, allowing you to use the messaging feature within QuickBooks Desktop.

Visit here: How to Enable or Disable QuickBooks Messenger

Disabling QuickBooks Messenger

If you no longer wish to use QuickBooks Messenger and want to turn it off, follow these steps:

ØOpen QuickBooks Desktop on your computer.

ØFrom the top menu, click on "Edit" and select "Preferences."

ØIn the Preferences window, click on "General" on the left-hand side.

ØGo to the "My Preferences" tab.

ØUncheck the box next to "Keep QuickBooks Messenger running in the background."

ØClick "OK" to save the changes.

QuickBooks Messenger will be disabled, and you will no longer receive chat notifications or be able to use the messaging feature within QuickBooks Desktop.

Frequently Asked Questions

Q1: Can I enable or disable QuickBooks Messenger for specific users?

A1: No, the enabling or disabling of QuickBooks Messenger applies to all users within the QuickBooks Desktop company file. You cannot enable or disable it for specific users or roles.

Q2: Will disabling QuickBooks Messenger affect other features of QuickBooks Desktop?

A2: Disabling QuickBooks Messenger will only affect the messaging feature within QuickBooks Desktop. All other features and functionalities of the software will remain unaffected.

Q3: Can I view my chat history after disabling QuickBooks Messenger?

A3: No, QuickBooks Messenger does not save chat history within the software. If you need to retain chat records, it is recommended to take screenshots or use external messaging tools.

Q4: Can I re-enable QuickBooks Messenger after disabling it?

A4: Yes, you can re-enable QuickBooks Messenger by following the steps mentioned earlier to enable it. Simply check the box next to "Keep QuickBooks Messenger running in the background" in the Preferences window.

Conclusion

QuickBooks Messenger offers a convenient way to communicate and collaborate with other users within QuickBooks Desktop. However, there may be situations where you prefer to disable it temporarily or permanently. By following the steps provided in this article, you can easily enable or disable QuickBooks Messenger based on your specific needs and preferences.

For further assistance or more detailed information, refer to the official QuickBooks Desktop documentation or reach out to QuickBooks experts.

See alsoEnable and Disable QuickBooks Messenger: How to Turn off