Do your customers share your content? Do they forward your emails? Do they tell their friends about your products and services?
People trust their friends and family and often look to them for advice on big purchases. When these conversations take place, is your business coming up?
When customers share your message for you, it’s called word-of-mouth marketing.
Word-of-mouth marketing is AWESOME because it’s free and insanely effective. Your customers do the selling for you!
And contrary to what most people believe, you don’t have to wait patiently for this to happen, you can actually take steps to help the process along! (you can create your own little crusade of raving fans that love to share your business with others)
Watch this week’s video to learn how to get customers to refer their friends.