How to Fix Umang App Not Working

Posted on the 11 March 2023 by Teragoodness

Umang app is a popular government app that enables Indian citizens to access various services offered by the government. These services include utility bill payments, Aadhaar card linking, and access to various government schemes. However, like any other app, Umang is prone to occasional glitches, which can cause the app to stop working. If you are facing problems with Umang app not working, here are some tips on how to fix the issue.

In recent years, the Indian government has been actively promoting digitalization and e-governance initiatives to make public services more accessible and efficient. One such initiative is the Umang App, a multi-lingual platform that provides citizens with easy access to a range of government services and information. Launched in November 2017, the Umang App has quickly gained popularity among Indian citizens, with over 30 million downloads to date.

Also, See:

What is Umang App?

Umang stands for “Unified Mobile Application for New-age Governance.” It is a one-stop-shop platform that allows users to access multiple government services, such as paying bills, filing taxes, booking appointments, and more, from a single mobile application. The app is available in 13 languages, making it accessible to a diverse range of users across the country.

The Umang App is developed by the Ministry of Electronics and Information Technology (MeitY) in collaboration with the National e-Governance Division (NeGD). It is a part of the Digital India initiative and aims to make public services more efficient, transparent, and citizen-friendly. The app is available on both Android and iOS platforms and can be downloaded for free from Google Play Store or Apple App Store.

Features of Umang App

The Umang App offers a wide range of features and services to users, some of which are listed below:

  1. Multiple services in one app: The Umang App provides access to over 1,000 government services from various departments and ministries, including tax, healthcare, education, finance, employment, and more. Users can access all these services from a single app without having to download multiple apps or visit different websites.
  2. Secure and user-friendly interface: The app has a user-friendly interface with easy navigation and search options. It also uses a secure authentication process to ensure that users' personal information and transactions are safe and confidential.
  3. Personalized dashboard: The app allows users to create a personalized dashboard that displays their favorite services and frequently used features for quick and easy access.
  4. Online payments: Users can make online payments for various government services, such as utility bills, taxes, and fees, using multiple payment options, such as credit/debit cards, net banking, UPI, and mobile wallets.
  5. Real-time updates: The app provides real-time updates on the status of services and applications, such as passport applications, tax refunds, and more.
  6. One-time registration: Users can register once on the app using their mobile number and Aadhaar number, which serves as a one-time authentication process for all government services.

Benefits of Umang App

The Umang App has several benefits for both citizens and the government, some of which are highlighted below:

  1. Convenience: The app makes it easy for citizens to access multiple government services from a single app, without having to visit different websites or offices. This saves time, effort, and money for citizens, making public services more convenient and accessible.
  2. Transparency: The app provides real-time updates on the status of services and applications, making the process more transparent and accountable.
  3. Efficiency: The app eliminates the need for physical paperwork and reduces manual intervention, making public services more efficient and streamlined.
  4. Cost-effective: The app reduces the cost of service delivery for the government by eliminating the need for physical infrastructure and personnel, thereby saving taxpayer money.
  5. Secure: The app uses a secure authentication process and encryption technology to ensure that users' personal information and transactions are safe and confidential.
  6. Environment-friendly: The app promotes digitalization and paperless transactions.

How to Fix Umang App Not Working

  1. Check for Internet Connectivity

One of the most common reasons for the Umang app not working is poor internet connectivity. The app requires a stable internet connection to function correctly. If your internet connection is weak or intermittent, you may experience issues while using the app. You can check your internet connectivity by trying to access other websites or apps on your device. If you are experiencing connectivity issues, try connecting to a different network or resetting your Wi-Fi router.

  1. Clear App Cache and Data

If you are facing issues with the Umang app not working correctly, clearing the app's cache and data may help resolve the problem. Clearing the cache and data will remove any temporary files or data that may be causing the app to malfunction. Here's how you can clear the app cache and data:

  • Go to Settings > Apps > Umang
  • Tap on Storage
  • Tap on Clear Cache and Clear Data
  • Restart the app and try again

  1. Update the App

If you are using an outdated version of the Umang app, you may experience issues while using it. Updating the app to the latest version may help fix any bugs or glitches that are causing the app to malfunction. Here's how you can update the Umang app:

  • Go to Google Play Store or Apple App Store
  • Search for Umang
  • Tap on Update
  • Wait for the update to complete
  • Restart the app and try again

  1. Reinstall the App

If none of the above steps works, you may need to uninstall and reinstall the app. Reinstalling the app will ensure that all the app's files and data are freshly installed and that any corrupt files or data are removed. Here's how you can uninstall and reinstall the Umang app:

  • Go to Settings > Apps > Umang
  • Tap on Uninstall
  • Go to Google Play Store or Apple App Store
  • Search for Umang
  • Tap on Install
  • Wait for the installation to complete
  • Restart the app and try again

  1. Contact Umang Customer Support

If none of the above steps works, you can contact Umang customer support for further assistance. You can contact customer support through the Umang app itself or by visiting the official website. The customer support team will guide you through the troubleshooting process and help resolve the issue.

Conclusion

The Umang app is a handy tool that enables Indian citizens to access various government services on their mobile devices. However, occasional glitches may cause the app to malfunction, which can be frustrating. By following the above steps, you can troubleshoot and resolve any issues you may be facing with the Umang app not working. If the issue persists, contact Umang customer support for further assistance.

Similar posts:

  1. How to Fix EE App Not Working
  2. How to Fix Access Bank USSD Code Not Working
  3. Fix: Xfinity Stream Not Working
  4. How to Fix CIBC App Not Working
  5. How to Fix Citizens Bank App Not Working