How to Fix Twitch White Screen Issue

Posted on the 24 August 2023 by Teragoodness

Are you experiencing a situation where your Twitch screen's completely white with nothing showing on it? This guide will explain how to fix the Twitch white screen issue.

Many users are currently dealing with a white screen issue on Twitch. Imagine you're ready to watch an esports tournament or an exciting game stream on Twitch, only for the screen to go blank.

Although this situation is actually quite common, the good news is that it can be resolved.

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When this problem is encountered on Twitch, the entire content on the screen disappears and is replaced by a white background. This issue can happen because of issues related to the web browser or settings.

Why is Twitch Showing a White Screen?

There are several factors that can contribute to the white screen issue on Twitch. Sometimes, the cache data in your browser may be corrupted and lead to issues with loading Twitch content. You may also experience conflicts with browser extensions or that JavaScript is disabled.

How to Fix Twitch White Screen Issue

Solution 1: Clear Browser Cache

To fix the white screen issue, you should clear the Twitch cache on your web browser. If you're using Chrome, here's how to do it:

  1. Click on the three dots located in the right corner of your Chrome browser.
  2. Select “Settings” and go to “Privacy and security” on the sidebar.
  3. Under “Site settings”, choose “View permissions and data stored across sites.”
  4. Search for “Twitch” and click on the trash icon next to it.
  5. Confirm your action by selecting “Clear.”

Solution 2: Disable Browser Extensions

Sometimes, browser extensions can cause issues with how the Twitch website functions. You should try disabling your browser extensions one at a time to figure out which one is causing the problem. Here's how to do it:

  1. In Google Chrome, click on the three dots located in the right corner. From there, select “Extensions”. Click on “Manage Extensions.” You will find a list of all the extensions you have installed. Each extension has a toggle switch to it.
  2. To temporarily disable an extension, simply switch off the toggle next to its name. This will deactivate the extension temporarily. After disabling an extension, refresh the Twitch page to see if the issue is resolved.
  3. Repeat this process for each extension individually until you identify which one is causing the problem. Once you have identified that extension, you can choose to either remove it or keep it disabled while using Twitch.

Solution 3: Enable JavaScript

Twitch heavily depends on JavaScript to load properly, so make sure to keep it enabled in your browser settings:

  1. In Chrome, click on the three dots located in the right corner and select “Settings.”
  2. In the Settings tab, click on “Privacy and security” and choose “Site settings.”
  3. Look for the option labelled “JavaScript” and click on it to access JavaScript settings.
  4. To enable JavaScript for all websites, simply toggle on the switch to “Sites can use JavaScript.”
  5. If you prefer to enable JavaScript for Twitch while keeping it disabled for other sites, click on “Add” under “Allowed to use JavaScript” and enter Twitch.tv.

Once you have enabled JavaScript, refresh the Twitch page to check if the issue has been resolved.

Solution 4: Reset Chrome Settings to Default

If you encounter a white screen problem and none of the solutions above seems to work, you can reset Chrome to its default settings. This can help resolve any issues that are causing the problem. Here is how to do it:

  1. Open Google Chrome and click the three-dot menu in the right corner.
  2. Click on “Settings” from the menu options.
  3. Scroll down within the Settings tab until you find “Reset settings” and select it.
  4. In the “Reset settings” section, choose “Restore settings to their defaults.”
  5. A confirmation dialog will appear, and you'll need to click on “Reset settings” again to proceed.
  6. Chrome will then reset to its default settings. Once the reset is complete, you can reconfigure your Chrome settings according to your preferences.
  7. Finally, refresh the Twitch page and verify if the white screen problem has been resolved.

Solution 5: Try a Different Browser

Sometimes, the issue could be caused by your web browser. Therefore, you can switch to a different browser that is compatible with Twitch to see if the issue will be resolved.

Here is our list of compatible browsers you can use.

Solution 6: Contact Twitch Support

If everything else doesn't work out, feel free to contact the Twitch support team. They can provide you with the necessary assistance to resolve the white screen issue.

Conclusion

When you get the white screen problem on Twitch, by following the steps provided in this guide, you'll be able to troubleshoot the issue and get back to your Twitch streams.

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