How to Fix “There Was a Problem Sending Data, Please Reconnect” on Roblox

Are you experiencing issues when launching a game or experience on Roblox? In this post, we will explain what the “There was a problem sending data, please reconnect” error on Roblox means and how you can fix it.

Have you ever thought of a platform where users can create, share and play games made by others? Roblox is it! Roblox offers a range of user-generated games across genres. Additionally, players can personalize their avatars and engage in worlds.

Occasionally you may come across an error while launching a game saying, “There was a problem sending data, please reconnect”. In this guide, we will help you fix the Roblox error if you cannot join a game or experience.

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If you are a fan of Roblox with a keen interest in the world of user-generated games, it can be quite annoying when your gaming experience gets interrupted by the “There was a problem sending data, please reconnect” error. However, there's no need to worry!

Here we will provide you with step, by step instructions on how to resolve the “There was a problem sending data, please reconnect” error on Roblox.

Why does Roblox say, “There was a problem sending data, please reconnect”?

Let's first understand why Roblox says, “There was a problem sending data, please reconnect”. Essentially this error serves as a warning sign that there's an issue in the network connection between your device and the Roblox servers.

In simple terms, it means that there's an interruption in the flow of data between your game session and the Roblox servers resulting in that error. This could also be caused by server downtime.

How can you fix the Roblox “There was a problem sending data, please reconnect” error?

Here's what you can do to resolve this issue. These methods have been proven effective in troubleshooting this error:

1. Clear Roblox cache files

To clear the files of Roblox in Chrome, follow these steps;

Open Chrome and click on the three dots in the right corner.
Go to Settings, then navigate to “Privacy and security”.
Click on “Cookies and other site data” and select “See all site data and permissions”.
Search for “Roblox”. Click on the trash icon to clear its data.
To delete any remaining files, search for “%localappdata%” using Windows Search.
Open the “Temp” folder that appears and find the “Roblox” folder. Delete it.
Right-click on Roblox Player, go to Properties, Compatibility check “Run this program as an administrator”, and click Apply.

2. Uninstall and reinstall Roblox

Use Windows Search to find Control Panel and open it.
Select “Uninstall a program”.
Right-click on “Roblox” in the list of programs. Choose Uninstall.
Log in to Roblox again after uninstalling it and try launching a game.

3. Download Roblox from the Microsoft Store

Use Windows Search to find Control Panel again and open it.
Under Programs, select “Uninstall a program”.
Right-click on Roblox in the list of programs. Choose Uninstall to remove it from your system.
Open the Microsoft Store app on your computer or device.
Search for “Roblox” within the Microsoft Store app search bar.
Choose Roblox from the search results, followed by selecting the “Get or Install” option to it.
Launch Roblox from your computer using its Microsoft Store version.

These steps will help resolve any issues you're experiencing with Roblox.