How to Fix Instagram Can’t Receive Messages

Posted on the 06 July 2022 by Teragoodness

Are you having difficulty receiving messages on Instagram? Here, we have explained how to fix Instagram can't receive messages.

Some Instagram users have been having issues receiving messages on their accounts recently. The problem with the Instagram app not getting messages is becoming widespread, and many users reported it.

If you aren't getting any messages to your account, you can check if there are issues with your account or if people are just not sending you any messages.

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The simplest to detect this is to use an alternative account to send a message to the affected account. If you cannot get messages, you already know you are concerned.

This issue had happened before on Instagram, which affected many. At the moment, the problem arises due to Instagram being down.

Below, we have explained why you can't receive messages on Instagram and how to fix it.

Why can't I receive messages on Instagram?

The Instagram mobile app is presently down for some users. As a result, affected users may have issues sending and receiving messages on Instagram.

Instagram is presently down for some users, and you may need to wait a while before it can get back up. The issue has to be resolved from the Instagram end.

When the problem gets resolved, Instagram will release an update to the app to fix the messaging bug.

Many Instagram users have taken to Twitter to share their experiences. Some of the chats have been embedded below.

Apparently I can’t send or receive messages on Instagram. anyone else facing this?

— Priyanka (@NotyourAlexaa) July 6, 2022

Dear @instagram, are you not planning on fixing the DMs bug, i still can’t send anything nor receive any messages.
Seriously ? #instagramdown

— Hamza Raya (@HamzaRaya2) July 6, 2022

Guys r u all facing this instagram dm problem since yesterday's night? 🙂 I can't able to receive or send any messages in Instagram..

— Sharadxmilky✨ (@Sharadxmilky) July 6, 2022

If you have issues receiving messages on Instagram now, you can be sure that you are not alone. Three Meta apps, including Facebook, Messenger, and Instagram, are reportedly down for some users.

Meanwhile, Instagram is aware of the issue and working on fixing it.

How to fix can't receive messages on Instagram

If you cannot receive messages on Instagram, you need to know if Instagram is down for you before trying other solutions. If you find it is down, you should wait until the problem is fixed.

However, you need to check for updates as often as possible. Once the issue is fixed, Instagram will release a new update to the Google Play Store and App Store.

We have explained the procedure involved in fixing the issue below.

  1. Find out if Instagram is down

Before trying to fix the problem, you need to check if Instagram is down for you. Many users have been reporting this issue lately. Although, for many, the Instagram app is down.

You can check for any inconsistencies in the Instagram graph on the DownDetector website. If you notice any spike in the chart, you can conclude that the Instagram app is down.

Alternatively, you can check Twitter for recent, related discussions. Check Twitter if anyone is tweeting about the issue. This will help you to understand that you are not alone in it.

  1. Wait until it's resolved

If you find out that the Instagram app is down, unfortunately, there is nothing you can do to resolve it other than waiting.

Instagram has been notified about the issue and already working on fixing it. Waiting for a while won't be a bad idea.

Also, you could have been temporarily banned from sending and receiving messages on Instagram. Usually, sending or replying to many messages could get you blocked by the system.

In this case, you still have to wait 24 to 48 hours until your account is unblocked from receiving messages.

  1. Update the app

After Instagram has fixed the issue, a new update focusing on bug fixes and performance improvement will be released to the Google Play Store and the App Store.

Regularly check your phone store for the updated Instagram mobile app. This will help you to get past the messaging issue.

If that doesn't help, there are other things you can try. You can either clear your app cache or altogether remove and reinstall the app. This will help you update the Instagram app to the most recent release.

Conclusion

Instagram, alongside two other Meta apps, including Facebook and Messenger, is experiencing issues. However, the appropriate team have been notified and working on getting the problems fixed.

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