Galaxy Note 20 Ultra’s S-View Case is Causing Screen Burn-in for Some Users

Posted on the 06 October 2020 by Thiruvenkatam Chinnagounder @tipsclear
  • Owners of a Galaxy Note 20 Ultra report screen burn-in when they use the S-View Flip Cover.
  • It seems to go away when you stop using the case.
  • It is not certain what could be the cause.

You might want to be careful about your choice of case for the Galaxy Note 20 Ultra, at least for a while. Users on the Samsung forums and Reddit report (via Android police) That using the S-View Flip Cover for the Galaxy Note 20 Ultra causes screen burn-in, including discoloration on the side where the case is visually displayed.

If your phone is affected, the problem seems to go away when you switch to a different case. It is not certain that software utilities can fix the problem.

It's also unclear what is causing the problem. Some speculate that the Galaxy Note 20 Ultra's burn-in may be due to a software bug that does not turn off the screen area used by the S-View Flip Cover. We asked Samsung for a comment.

See also: The best Galaxy Note 20 Ultra cases

Burn-in is an issue for virtually any phone with an OLED screen because of the nature of the technology. Leave a static element on the screen long enough and you will likely see traces of that element temporarily. However, it is rare and rarely occurs even on phones with displays that are always on. They usually have techniques in place that prevent the OLED panel from preserving images.

This doesn't seem to affect everyone, and the nature of the problem suggests that an update may be able to fix it. Such problems are unusual for Samsung. For now, you might want to consider another case if you're determined to keep your phone's display as pristine as possible.