A couple has had their luxury £2,500 anniversary holiday ruined by food poisoning when they were served raw chicken at the hotel restaurant. The couple spent two weeks in an all-inclusive package holiday at a four-star hotel in Riviera Maya, Mexico. The couple is celebrating their first wedding anniversary. They were expecting “a really nice, luxurious romantic break”
Mr. Burke said that he was left vomiting for days after being served raw chicken by the hotel, and he lost a stone as a result of the week-long illness.
We spent a lot of money on the holiday. We are not going to be able to go away again this year for another holiday of that value – it is just ruined until we can go away next year now.
Mr. Burke was served a freshly-cooked chicken breast fillet on the couple’s first full day at the hotel, but when he cut it open it was completely raw and pink inside. He said he did not eat the chicken, following that he was served raw chicken again in the second week at the hotel. The same night, he was struck down by severe food poisoning and suffered constant vomiting and diarrhea, stomach pains and flu-like symptoms.
I was examined by a doctor at the resort did have some injections while I was there which helped with the sickness, but I still felt absolutely awful.
The whole thing was just an awful experience – it turned the holiday into a complete nightmare we will remember for all the wrong reasons.
The couple is now taking legal action in the hope their concerns will be addressed. They are hopeful that by taking legal action they will ensure the concerns they have about the standard of the hotel and the hygiene practices in place will be addressed by the tour operator, as they simply do not want to see others go through the same ordeal they did.
If you have had a similar experience on your holiday, you could be eligible for compensation, please get in touch with us and our Holiday Claims Expert will be happy to help. Call us on 0330 133 0421 or email us at claim@holidayclaimsexpert.com