City of Davis (CA) is accepting apps for DISPATCHER I/II. Until Continuous. Salary $48,834.03 – $65,293.70 annually For details about this career and over 3,500 other fire departments looking to hire firefighters Join FireCareers.com today… Fill out your PROFILE and get access to thousands of career firefighter recruitment’s across the Country. FREE 7 Day Pass
DISPATCHER I/II
Human Resources 23 Russell Blvd Davis, CA 95616http://www.cityofdavis.org/ INVITES APPLICATIONS FOR THE POSITION OF: Public Safety Dispatcher I/II An Equal Opportunity Employer |
| SALARY $23.48 – $31.39 Hourly $1,878.23 – $2,511.30 Biweekly $4,069.50 – $5,441.14 Monthly $48,834.03 – $65,293.70 Annually CLOSING DATE: Continuous THE POSITION A City of Davis on-line employment application must be submitted to be considered for this position; paper applications will not be considered.THE POSITION The Public Safety Dispatcher performs in an environment of modern, automated public safety communications. This position serves police, fire, parks, and public works operations with an integrated Computer Assisted Dispatch (CAD) system. This position currently works twelve-hour shifts, including weekends and holidays, with a rotation of three days on, four days off, four days on, three days off. DISTINGUISHING CHARACTERISTICS Public Safety Dispatcher I – This is the entry level class in the Public Safety Dispatcher series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Public Safety Dispatcher I class is distinguished from the II level by the performance of less than the full range of duties assigned to the II level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. Public Safety Dispatcher II – This is the full journey level class in the Public Safety Dispatcher series and is distinguished from the I level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the I level. EXAMPLES OF DUTIES
TYPICAL QUALIFICATIONS THE IDEAL CANDIDATEPublic Safety Dispatcher I Has knowledge of: Standard radio or telephone communications receiving and transmitting equipment. The geographic features and streets of the city of Davis. Standard broadcasting procedures and rules. Department procedures and policies. Public safety classification codes and computer commands. Modern office practices, procedures and methods, including keyboard operation. General computer software/hardware used in the course of work, such as word processing and databases. Correct English usage, spelling, punctuation, and grammar. Has the ability to: Intermittently review documents related to dispatching operations; observe, identify, and problem solve incidents while dispatching, remember, understand, interpret and explain operational policies and procedures to the public and staff. Learn to operate a computerized dispatch system and other office equipment. Learn standard broadcasting procedures and rules. Learn a wide variety of classification codes and computer commands. Learn a variety of specialized software programs, such as CLETS, specific to law enforcement. Spell accurately. Maintain confidentiality. Multi-task by talking on the radio or phone and performing computer functions simultaneously. Work various shifts as assigned. Speak clearly and precisely. Work under pressure, exercise good judgment, and make sound decisions in emergency situations. Effectively communicate with and elicit information from upset and irate citizens. Exercise independent judgment and work with a minimum of supervision. Type at a speed necessary for adequate job performance. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Public Safety Dispatcher II – In addition to the above Has knowledge of: Principles and practices of providing effective public service and customer service. Techniques for conflict resolution. Principles and practices of training. Pertinent Federal, State and Local laws and ordinances. Functions and organization of Public Safety Agencies in Yolo County. Software specific to law enforcement (such as CLETS) used in the course of work. Has the ability to: Operate a computerized dispatch system quickly and accurately. Operate radios, computers, and other office equipment quickly, accurately, and at times, concurrently. Effectively use various law enforcement software programs to retrieve or record information quickly and accurately. Work independently for intermittent periods of time. Quickly and accurately analyze situations and take effective course of action; take the lead in more difficult situations. Interpret and apply various laws, regulations, policies and procedures. Answer questions and provide technical guidance. Possess the ability to train new dispatchers. EXPERIENCE AND TRAINING Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Public Safety Dispatcher I: One year equivalent to dispatch experience is highly desirable. Equivalent to completion of the twelfth grade supplemented by clerical training or a related field. Public Safety Dispatcher II: Three years experience performing duties similar to a Public Safety Dispatcher I with the City of Davis, at least one of those years must be with the City of Davis as a Public Safety Dispatcher I. Equivalent to completion of the twelfth grade supplemented by clerical training or a related field. Possession of a POST Public Safety Dispatcher Certificate, or a certificate of completion from a POST Public Safety Dispatcher Course. PHYSICAL/SENSORY REQUIREMENTS On a continuous basis, sit at a desk/console for long periods of time. Intermittently, twist and reach office equipment; write or use keyboard to communicate through written means; give clear, verbal instructions to incoming callers and public safety personnel in the field; clearly respond to incoming calls for assistance and information; monitor and relay public safety personnel responses over the radio; hearing sufficient to distinguish between multiple transmissions, receive verbal information over voice systems and verbal instructions or information simultaneously; vision sufficient to see and monitor computer screens; lift and carry weight of 15 pounds or less. SUPPLEMENTAL INFORMATION FINAL FILING DATE A City of Davis on-line employment application, proof of POST Certificate or T-score if applicable, must be submitted to be considered for this position. Incomplete applications will not be considered; paper applications will not be accepted. You will find the on-line application on the City of Davis website: www.cityofdavis.org. EXAMINATION INFORMATION EQUAL OPPORTUNITY The City of Davis encourages applications from qualified women and minorities. All employment decisions are made on the basis of qualifications without regard to race, religion, color, sex, national origin, disability or sexual preference. NOTES If you require accommodation during any phase of this recruitment process, please contact the Human Resources Office at (530) 757-5644 or TDD (530) 757-5666. APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT:http://www.cityofdavis.org/ |
| APPLICATIONS MAY BE OBTAINED AND FILED ONLINE AT: http://www.cityofdavis.org/ OR 23 Russell Blvd Davis, CA 95616 EXAM #00335 PUBLIC SAFETY DISPATCHER I/II TN |