The travel lodge doesn’t look huge in size but it's set over 2 floors with both single, double and family occupancy rooms available. There's a good sized car park at the front of the building with 54 spaces which are free to park in at no extra cost.
Our stay was a Sunday evening so I had expected the Travel Lodge to be quieter than a Friday or Saturday night and I was right. The car part was about a quarter full when we arrived at 4pm but had filled up a bit more by the time we went out to find food.The travelodge is about a mile from the town center of Barrow in Furness. We had a little drive through and picked up some bits from Morrisons but didn't really do much else there. We found Barrow Park quite close by too. We had a lovely stroll round the park while the little man investigated. He enjoyed running amongst the ducks, playing in the park and pointing at the pretty flowers.
The travelodge is literally about ten steps away from a Domino's pizza which was quite handy. We ended up eating pizza for tea. which meant we didn't have to go hunting for a restaurant nearby.
Check inCheck in was via a manned reception at the front of the building. The female member of staff was super friendly and polite and engaged us in conversation, asking us about our journey and our reasons for visiting the area. She explained she was happy to help if we had any questions about the local area, places to eat and things to do and informed us that our continental still breakfast was also included in the room rate. We later found out she was called Shona from another member of staff.Check is available from 3pm and guests are expected to check out by 12 noon. You can extend your check out time by 2 hours to 2pm (which is ideal if you want to have a lie in or are sleeping off a hangover) but there is an additional charge of £10 per room.
We were given a reasonably sized room containing a king sized bed with a pull out bed underneath and a travel cot. The bedding was clean and bright which with no marks or aging. The travel cot was already erected next to the bed and the mattress covered in a sheet. We were provided with two firm but very comfortable pillows each, which was a welcome addition (there's nothing worse than hunting for extra pillows at bed time).
Things that were greatThe lady who was on reception at check in was fantastic. She was extremely helpful and friendly, and couldn’t have done more to help us during our stay. She rang the WIFI support team for us initially, helped my husband reset his useless phone and even let us store a bottle of milk in the staff fridge for the little mans bed time bottle. Things that weren’t greatThe picture on the TV was quite poor and slightly unclear, I’m not sure whether this was to do with the aerial at the hotel or simply the TV, it didn’t cause use too many issues but I can imagine someone staying over after a hard day at work, wishing to relax in front of the TV may be slightly more annoyed.
The WIFI didn’t work. We paid to be able to use it for 24 hours but it wouldn’t work on either of our mobiles or my laptop. We made two calls to the WIFI support number (0330 660 1141) but they were unable to rectify the issue and help us establish a connection, we were assured a refund would be given but it can take up to 5 days to be returned – not really an issue if it’s the £3 payment you’ve made but not great if it’s a payment for a week of usage.
OverallThe travelodge was well equip, clean and comfortable. I was really impressed by the service we received from staff, not only at check in, but throughout our stay. The lady who was juggling cleaning and front of house during our check out was equally as helpful and friendly, Our stay was quiet, comfortable and pleasant, had we not had issues with the WIFI it would
*The stay was complimentary. Opinions and thoughts are my own and are honest*