Travel Magazine

How to Claim If You’re Unhappy with Your Package Holiday

By Holiday Claims Expert @1holidayclaims

Holiday Sickness and Food Poisoning Can Lead to a Large Cash Pay-out

It’s very unfair when a holiday gets ruined by holiday sickness – especially when it’s the fault of the package holiday providers.

On a package holiday, it is legally your tour operator or holiday provider’s responsibility to make sure you get what you paid for – and to protect you against problems including sickness and injury.

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You have the right to complain about holiday sickness

Under the Package Holiday Travel Regulations, you have the right to make a claim for:

  • Out-of-pocket expenses
  • Loss of Value (not getting what you paid for, essentially)
  • Loss of enjoyment, inconvenience, or disappointment
  • Specifically, for getting food poisoning on holiday or another illness which is the fault of the holiday provider

Take the first steps towards your holiday claims

You have a duty to give your holiday company a chance to put right any problems that occur. However, if it seems you are not being helped in the way you believe you should, it is time to come to us.

You can fill out a 10 second holiday sickness claims form for a same-day response to see if you are eligible. If it seems you are – you will then be

reminded of a no win, no fee promise by us as a company – and we will begin the claims process for you.

An average person claims £2,500 for Holiday Sickness Claims – find out more


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