This info graphic appeared on website prepaidmvno.com recently and I thought that it was relevant enough to share with you as it provides an interesting perspective on the thought process and steps taken by a typical consumer when purchasing a smartphone. The survey was undertaken across several countries and was based on a diary approach where each consumer recorded their approach to buying their first or next smartphone.
http://www.prepaidmvno.com/2012/10/29/infographic-digital-diaries-buying-a-smartphone/
