Business Magazine

The Value of IT In Your Organization

Posted on the 20 June 2011 by Litcom

IT Assessment 150x150 The Value of IT In Your OrganizationThe need for IT to run like a business is clear. Yet the perception of IT as a cost-center rather than a business partner remains. In fact, according to a recent survey by CFO magazine, 48 percent of CFOs reported poor alignment between IT and their business needs.For most corporations, the cost of delivering IT and other internal services represents three to fifteen percent of revenue. Faced by continued cost pressures, together with the business unit's growing demand for new IT offerings and higher service levels, internal teams are embarking on a fundamental transformation. CIOs and delivery executives must align their services with the needs of the business, improve internal customer satisfaction, and deploy standardized processes to achieve greater operational efficiency.At Litcom, we leverage our Portfolio Management Methodology to work with CIOs and senior business executives to improve visibility and performance of an organization's IT service delivery capability and reduce costs, where possible. Armed with the right information, CIOs are finally able to run their IT departments like a business.

The six most important steps to ensure success include:

Step 1:Improve the alignment between service offerings and business needs by treating end users like Customers

Step 2: Create a service oriented culture by creating a catalog of standardized or best practice services

Step 3: Effectively communicate service delivery expectations by implementing service level agreements

Step 4: Demonstrate the value IT provides and implement a pricing and chargeback structure for services

Step 5: Investigate cost effective alternatives to internal service delivery through strategic outsourcing

Step 6: Measure performance and continually improve IT delivery processes

Research suggests that by transforming itself in this way, the IT organization can:

  • Rapidly and continually identify areas for cost savings.
  • Eliminate bottlenecks to improve service delivery performance.
  • Become more involved in key business operations by mapping services to business metrics.
  • Focus and expand the service portfolio to address the services most needed by the business.
  • Demonstrate the overall value that IT delivers to the enterprise.

To find out how Litcom could effectively help your organization assess and optimize your IT infrastructure, please contact us at:info@litcom.ca

Copyright 2009 Litcom Information Services Inc.


You Might Also Like :

Back to Featured Articles on Logo Paperblog

These articles might interest you :

  • Shilo Sanders- Son Of Deion Sanders Thanks Courts For Allowing Him To Live With...

    Shilo Sanders- Deion Sanders Thanks Courts Allowing Live With Pilar

    ChristianNews Shilo Sanders, the son of NFL Hall of Famer,  Deion Sanders took to twitter to “thank” the courts for allowing him to live with his mother, Pilar... Read more

    The 04 August 2017 by   Firstladyb
    SPIRITUALITY
  • “I Feel Great”

    Feel Great”

    Jakub went to his doctor's office believing that he had a back injury, but returned with a chocking diagnosis instead. He had type 2 diabetes - in spite of... Read more

    The 04 August 2017 by   Dietdoctor
    DIET & WEIGHT
  • July Allotment Recap (2/2)

    July Allotment Recap (2/2)

    Sunday afternoon saw us return bravely to 24a even though there were more thundery showers foretold by the weatherman. I will admit that I guffawed at the... Read more

    The 04 August 2017 by   Chrryblossomtat2
    GARDENING, HOME
  • Culinary Delicacies in Croatia- What to Eat and Drink in Croatia

    Culinary Delicacies Croatia- What Drink Croatia

    In my earlier post, we spoke about how Croatia is a stunning European destination, let us now see what are the culinary delicacies in Croatia or what you can... Read more

    The 04 August 2017 by   Kash Pals
    FOOD & DRINK, A-CLASSER
  • #Golf Training Aids Spotlight: The Delta Putt

    #Golf Training Aids Spotlight: Delta Putt

    Do you consider yourself to be a strong putter or do you feel you could improve your make percentage on the green? Most amateurs could use help with the flat... Read more

    The 04 August 2017 by   Golfforbeginners
    GOLF, SPORTS
  • Three Incredible Hikes in Southern Iceland3 Min Read

    Three Incredible Hikes Southern Iceland3 Read

    Nature takes center stage in Iceland, where there's a stunning view around every bend: massive glaciers, expansive lava fields, powerful waterfalls, black sand... Read more

    The 04 August 2017 by   Healthytravelblog
    TRAVEL
  • What I Wore: Daytime Pajamas

    What Wore: Daytime Pajamas

    Pajama top: ELOQUII (14) | Pajama pants: ELOQUII (14) | Shoes: ASOS (similar) | Earrings: J. Crew ( same in different colors, similar concept in same color) |... Read more

    The 04 August 2017 by   Wardrobeoxygen
    FASHION, SELF EXPRESSION, SHOPPING

Magazine