Everywhere I go, it seems that customer service has gone by the wayside. Employees are undervalued and under high pressure because they are doing the work that three different employees used to accomplish together. This is really an oversight on corporate management’s part, because in the end customers are going to go to stores and brands that are well-known for their customer commitment. It is common sense that a majority of individuals will spend a little bit more to get a quality experience.
Courtesy of winsomeaunt.blogspot.com
There is a new free app for iPhones and Android phones called Fast Customer. Fast Customer works with various customer service departments for more than 1,000+ companies. All you do is select the one you need and you will receive a call when the next representative is available. Amazing. You get to get the things done you need to, and not sit on hold for half the day listening to the same lame song over and over. The Fast Customer app is a small step in the right direction. Customer service should call you, not the other way around. Take control of the situation: download the Fast Customer App.
